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Privacy policy

Privacy Notice for Numark.

Numark is a division of PHOENIX Healthcare Distribution Limited registered in England and Wales.
Registered number: 00129370.
Registered office: Rivington Road, Whitehouse Industrial Estate, Preston Brook, Runcorn, Cheshire, WA7 3DJ
Numark head office: Numark House, 5/6 Fairway Court, Amber Close, Tamworth, Staffordshire, B77 4RP
VAT No: 109 898 228
Co. Registration No. 2288928
Telephone Number: 0800 783 5709
Website: https://www.numarknet.com

ICO Registration Number: Z599980X

Privacy Support - find out more via Customer Services - phone number: 0800 783 5709.

Data Protection Team: dataprotection@phoenixmedical.co.uk

The Data Protection Team can help you with enquires relating to your data.

You may report an issue directly to us via our reporting tool https://phoenixgroup.integrityplatform.org/index.php?action=reportIncident

You may lodge a complaint with the Information Commissioners Office, Wycliffe house, Water Lane, Wilmslow, Cheshire, SK9 5AF

Your Data Matters

This privacy notice tells you what to expect when Numark collects your personal information. We take the protection of your data seriously and our commitment to being transparent with you about the data we collect and how it is used and shared.

Table of contents

1)      Your personal data and what we use it for

2)      Lawful basis for processing your data

3)      Your rights

4)      Retaining your data

5)      Security

6)      Cookies

7)      Google Analytics

8)      Links to other websites

9)      Controlling your personal information

1. Your personal data and what we use it for

We process your personal data, which may include your name, job title, contact details, location details such as postcode, your preferences and interests plus information relating to our customer surveys and offers for the purposes of:- 

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • With consent from relevant personnel we may use the email address which you have provided to periodically send a promotional email about new products, special offers or other information which we think you may find interesting.  Any communications deemed business critical or directly relevant to your account will override any given consent.  If you no longer wish to receive marketing emails you can unsubscribe any time by updating your specific email preferences within the ‘My Account’ section on NumarkNet.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.  If you no longer wish to be contacted you can unsubscribe any time by updating your specific email preferences within the ‘My Account’ section on NumarkNet.
  • We may use the information to customise the website according to your interests.
2. Lawful basis for processing your data

We process your data for the performance of the tasks set out in your Numark membership contract.

3. Your rights

You have the right to a copy of the information that we hold about you.  You may also request inaccurate data to be amended and you may object to us holding your information.

Our Data Protection Team can help you with enquires relating to your data

Our Data Protection Team can be contacted at dataprotection@phoenixmedical.co.uk

You may lodge a complaint with the Information Commissioners Office, Wycliffe house, Water Lane, Wilmslow, Cheshire, SK9 5AF

4. Retaining your data

We hold your information throughout the course of your Numark Membership and for a period of 6 years after your membership is cancelled.

5. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

6. Cookies

Our server logs automatically receive and record information from your browser, this includes your IP address and the pages you requested.

Cookies are small text files that are stored on your computer when you visit websites. We use cookies to make NumarkNet work effectively and to track usage of the site so we can continue to make improvements and develop the site appropriately.

Find out more about our Cookie Policy on Numarknet.

7. Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site.  The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.  Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

8. Links to other websites

Our website may contain links to enable you to visit other websites of interest easily.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. You may provide links from your website to our website but we reserve the right to have such link removed on notice.

9. Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following way:

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to the Numark's registered address, the Numark head office or emailing us at webadmin@numarknet.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

You may request details of the personal information which we hold about you.  If you would like a copy of the information held on you please contact us to request this:


Data Protection
Numark House
5/6 Fairway Court
Amber Close
Tamworth
Staffordshire
B77 4RP

webadmin@numarknet.com

0800 783 5709

Privacy Support - find out more via Customer Services - phone number: 0800 783 5709.

Data Protection Team: dataprotection@phoenixmedical.co.uk

The Data Protection Team can help you with enquires relating to your data

You may report an issue directly to us via our reporting tool https://phoenixgroup.integrityplatform.org/index.php?action=reportIncident

You may lodge a complaint with the Information Commissioners Office, Wycliffe house, Water Lane, Wilmslow, Cheshire, SK9 5AF