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Minor Ailment Service (Scotland)

  • Scotland

The Minor Ailment Service in Scotland allows eligible people to visit community pharmacies for the treatment of common conditions such as cough, head ache and indigestion etc.

The pharmacist can advise, refer or treat patients depending on their needs. National and local formularies are available to help decide on the most appropriate course of treatment.

In response to the COVID-19 pandemic, the NHS has made adjustments to the extended Minor Ailments Scheme in Scotland :

  • Pharmacy contractors will be able to offer MAS consultations to anyone presenting to the pharmacy who is registered with a GP practice in Scotland on a permanent basis or who is registered with Defense Medical Services, being medical services of the Air Force, Army, and Navy of the United Kingdom.  These changes are effective from Monday 1st April 2020.  To improve access to treatment and enabling pharmacy to treat everyone in their communities in the same way.
  • Any previous eligibility requirements are now removed, however residents of care homes and people who are registered with a GP practice on a temporary basis are NOT eligible for MAS.
  • When registering patients who were previously not eligible, they should be registered as having a War Pension exemption certificate (Exemption F).
  • A PGD  to allow supplies of POM packs of Paracetamol to be made is expected to be published shortly. 
  • This service will extend until the new NHS Pharmacy First Scheme in Scotland goes live, which has currently been postposed until further notice.


Link to updated directions for MAS


You receive a capitation fee and are reimbursed for the cost of the products supplied in a similar way to GP10.

All claims will be submitted electronically via PMRs to avoid viral transmission from handling paper forms.

What are the objectives of MAS?

  • Improve access to advice and medicines for common illness.
  • Promote patient care within community pharmacy.
  • Shift balance of care from GPs and nurses to community pharmacists.

Who is eligible to use this service?

  • The service is now being offered to anyone presenting to a Pharmacy in Scotland, in response to COVID-19 .
  • Patients must be permanently registered with a Scottish GP practice to use this service or registered with Defense Medical Services see circular.