Introducing our brand new clinical skills webinars. With pharmacists now switching their focus to developing their clinical skills and expanding their service portfolio, this webinar series is designed to support you to build those skills to ensure your customers get access to the appropriate services and treatment.
Starting with the first of our four part webinar series, we are focusing on consultation skills which is aimed at supporting all members of the pharmacy team to build their confidence to engage with customers again. This pre recorded webinar will help you to understand how to apply ‘person centred’ care and consultation techniques, to support the refocus on patient facing services and consultations within pharmacy. To compliment this webinar, watch our ‘Engaging patients with services’ webinar which will focus on the importance of providing services and will cover how to approach your customers, selling the features and benefits and promoting your services.
Both webinars are up to 45 minutes in length and are available on the Numark Training Library to watch and a post course commitment sheet will be available to download. By taking the short quiz at the end of the webinar, a certificate will be available to download which can be used for CPD. Follow the links below to access the webinars - if you haven't registered on the Numark Training Library, please visit our page.