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11 August 2017 by Hilary Cunningham

URGENT ACTION REQUIRED: Quality Payment NHS Choices

  • England

Pharmacy contractors who only partly edited or validated their NHS Choices page to meet the Quality payment gateway criterion for the April claim point have been sent an email requiring urgent action by NHS BSA.

The Quality Payment scheme requires pharmacy contractors to edit or validate three sections of their NHS Choices profile, these are:

  • Opening hours
  • Facilities provided by the pharmacy
  • Services provided by the pharmacy

After the declaration period for the April claim point closed NHS England has been working with NHS BSA to validate contractor’s declarations. This review has shown that some contractors have only edited or validated one or two sections of their pharmacy profile. It is important that the information contained in all three sections of the profile is accurate and up to date to ensure that patients can access the information that they require.

Contractors identified as editing or validating only one or two sections of their profile have been sent an email advising them that they have until 10th September to ensure all sections of their profile are updated or validated.

Numark urges all members to check their email systems including the junk folder for this email.

If contractors do not edit or validate the outstanding sections by 10th September 2017 they will not have met the gateway criterion and there is a risk that the Quality Payment already made for the April review will need to be recovered.

Contactors should also be aware that this second chance to edit or validate their NHS Choices profile will not be available following the November claim point. It is consequently essential that all three sections of the pharmacy profile are validated or edited prior to the 24th November 2017 review date.

For advice on updating your NHS Choices profile please see our NHS Choices Quality Payment Tip.

See the Quality Payment Tip

QualityPaymentTips

QualityPaymentTips

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