Governance & Compliance

As one of the leading pharmaceutical traders in Europe, the PHOENIX group makes a major contribution to pharmaceutical healthcare provision within the countries in which we operate. PHOENIX enjoys an excellent reputation within the pharmaceutical industry including all UK Governments and influential healthcare business partners.

These well established relationships are critical to our success and are the result of years of work by our teams.  Each and every PHOENIX group employee is committed to supporting all UK countries to deliver the very best in healthcare and this has been instrumental in developing positive relationships with industry stakeholders.

PHOENIX seeks to comply with all relevant laws, regulation and governance principles that are applicable within the European Union and within the individual country where PHOENIX operates. PHOENIX respects the principles of freedom of expression, the right to information, the independence of media, as well as the protection of privacy.

Modern Slavery and Human Trafficking Statement

As one of the leading pharmaceutical wholesalers within Europe, the PHOENIX Group supports the principles of the United Nations’ Universal Declaration on Human Rights as part of its corporate activities. It is committed to ensuring that human trafficking and slavery do not exist in any area of our organisation, nor within any company of our business partners who form part of our supply chains. As part of this commitment, the PHOENIX Group has implemented its own General Procurement Supplier Code of Conduct, based on internationally recognised social, ethical and environmental criteria for the procurement of indirect and trading goods. We are also in the process of introducing a PHOENIX UK procurement policy.

View 2023 Statement

Previous Statements: 20222021, 202020192018

Gender Pay Gap

UK legislation requires all UK companies with more than 250 or more employees on 5 April 2020 to publish specific gender pay gap information including mean and median pay gap, mean and median bonus gap, proportion of males and females receiving a bonus and proportion of males and females by quartile pay band.

This report presents data as at 5th April 2020 for Phoenix Healthcare Distribution Limited.

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Tax Strategy

This strategy covers all forms of taxation in the UK and where necessary the interaction with foreign tax regimes. References to ‘UK Taxation’ are to the taxes and duties set out in paragraph 15(1) of the Schedule.

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Statement of Investment Principles

This Statement sets out how the Trustees of the Phoenix Medical Supplies Pension Scheme (“the Scheme”) approached the implementation of the environmental, social and governance (“ESG”) policies set out in the Statement of Investment Principles over the year to 31 March 2021.

View 2022 Statement

Previous Statements: 20212020

Anti Corruption and Bribery Policy

The PHOENIX pan European Group has built a trustworthy and highly credible reputation as a leading European pharmaceutical distributor and multiple pharmacy operator. Our reputation, credibility and business ethics are of great importance and have arisen through years of hard work by all our employees. This is one of our most important assets and of significant strategic advantage to our business. PHOENIX European Group has adopted a ‘Zero Tolerance’ approach towards any breaches of this policy and this is fully supported by the PHOENIX Group European Executive Board.

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Competition Compliance Policy

The PHOENIX group has built a trustworthy and highly credible reputation as a leading European pharmaceutical distributor and multiple pharmacy operator. Our reputation, credibility and business ethics are of great importance and the result of years of hard work by all our Employees. This is one of our most important assets and of significant strategic advantage to our business. The PHOENIX group has adopted a Zero Tolerance approach towards any breaches of this Policy, an approach which is fully supported by the PHOENIX group Executive Board.

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Code of Conduct

As one of the leading pharmaceutical traders in Europe, the PHOENIX group makes a major contribution to pharmaceutical healthcare provision within the countries where PHOENIX operates. PHOENIX enjoys an excellent reputation within the pharmaceutical industry with all country Governmental authorities and other business partners. This positive reputation is the foundation of our success and the result of years of work by all of our employees. The personal attitude that is reflected in the daily conduct of each employee and the way in which the company is led are therefore of key significance.

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Sustainability Report

In our daily activities, we take care to integrate sustainability into our processes. Our Sustainability Report, entitled “Dependable. Action. Together.” highlights what we have achieved in the last year.

View 2021/2022 Report

Previous reports: 2020/2021