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Numark Specials in partnership with Phoenix

  • Wales
  • England
  • Scotland
  • Northern Ireland

Why choose Numark Specials in partnership with Phoenix Specials Service?

Using the UK's leading manufacturer and supplier of unlicensed medicines and hard-to-source products, Numark Specials in partnership with Phoenix offers an unrivalled range of thousands of products, backed by expert knowledge and exceptional customer service.

Five great reasons why they are our preferred supplier: 

  1. No more searching - a comprehensive product range of thousands of items
  2. Market-leading cut-off times – order as late as 9pm for next-day delivery before 12 noon
  3. Expert advice when you need it  – Customer Service team and in-house Pharmacists are on hand to support and answer technical queries from 8am-10pm Monday-Thursday and 6pm on Fridays^
  4. Up to 150 checks** - each manufactured line can undergo up to 150 checks before release
  5. Sign up on NumarkNet – Numark Specials in partnership with Phoenix will contact you within 24 hours to validate your application^

^ Excluding bank holidays

**Product dependant

Numark Specials in partnership with Phoenix has a portfolio of thousands of formulations, including: 

  • Oral solutions and suspensions
  • Ointments, creams and pastes
  • Tablets, Capsules, unit dose powders and suppositories
  • Eye, Ear and nasal drops
  • Sterile injectables

England and Wales 

Details of the Numark Specials in partnership with Phoenix deal is summarised below: 

Tariff lines - discount plus free P+P^^+ SP fees

  • Tariff products will be invoiced at the listed Drug Tariff price and you will then receive a discount from Numark paid as a rebate one month in arrears. Please contact your Numark Pharmacy Development Manager for your member discount information.
  • You will benefit from the full £20 dispensing fee which replaced 'out of pocket' expenses.
  • No wholesaler handling fee.
  • Endorsing a Specials prescription - tariff lines - download your free endorsing guide to ensure you are accurately remunerated.

 Non-tariff lines - free P+P^^

  • No wholesaler handling fee.
  • You simply endorse the price on the prescription- there is no rebate or discount applied
  • Endorsing a Specials prescription - non tariff lines - download your free endorsing guide to ensure you are accurately remunerated..

 Download Specials endorsing guide England/Wales

 ^^Postage and packaging will be free.

Northern Ireland   

For members in Northern Ireland that use Numark Specials in partnership with Phoenix the deal has not changed.

Please contact your Pharmacy Development Manager or Customer Services if you would like further details.

To ensure that you are endorsing your Specials prescriptions correctly Numark Specials in partnership with Phoenix have provided endorsement guidance for Northern Ireland. 

Download Specials endorsing guide Northern Ireland

Scotland  

Details of the Numark Specials in partnership with Phoenix deal are summarised below:

  • Tariff products will be invoiced at the listed Drug Tariff price and you will then receive a 40% discount from Numark paid as a rebate one month in arrears. Please contact your Numark Pharmacy Development Manager for your member discount information.
  • 0% off Non-Tariff.
  • Free P&P.
  • Advice, sourcing and price matching service.
  • Team of specialists with expertise in Scottish specials dedicated to Scottish customers (please note, this number is different to the standard Numark Specials in partnership with Phoenix freephone number). 

For more information please call the dedicated freephone number 0800 292 2949

Download Specials endorsing guide Scotland

Common questions

What are the cut-off times for 12 noon next-day delivery?

 Monday to ThursdayFriday
Manufactured Lines 18:00 (17:00 for fridge lines) 15:00 (14:00 for fridge lines)
Stocked Lines (Specials & Obtains) 21:00 17:00

How to order

Legislation by the MHRA requires all Specials companies to receive written confirmation of all orders. To comply with this legislation orders from Numark Specials in partnership with Phoenix can be placed in the following ways:

England, Wales and Northern Ireland

Quote your Numark membership number.

Order online

Fax your orders to: 0800 043 9378

Download fax order form 

Enquiries call: 0800 069 9018
Dedicated email account: numark@phoenixspecials.co.uk

All orders will be confirmed by fax or email

Scotland

Quote your Numark membership number.

Order online

Fax your orders to: 0800 292 2959

Download fax order form 

Enquiries call: 0800 292 2949
Dedicated email account: scottishsourcing@phoenixspecials.co.uk

Opening times:

Monday - Thursday: 08:00 - 22:00
Friday: 08:00 - 18:00

Payment: Invoiced by Phoenix for deliveries from Numark Specials in partnership with Phoenix

You will receive a rebate from Numark one month in arrears. This rebate will be paid in advance of your invoice payment to Phoenix.

Specials Endorsing

Peel, stick and submit: Numark Specials in partnership with Phoenix makes endorsing easy.

Numark Specials in partnership with Phoenix is making a big difference to you as members by supplying endorsing information in the form of an adhesive label, saving you valuable time on what is often a laborious process. 

Endorsements should be accurate, concise and legible to ensure accurate payment for all medicines. Unlicensed medicines make up approximately 1% of all prescriptions processed by pharmacists, and endorsing can be more complex (Association of Pharmaceutical Specials Manufacturers 2017).

Recognising that writing out precise and clear endorsements can be time-consuming for members, Numark Specials in partnership with Phoenix has introduced handy endorsing stickers for its products, which come attached to all paperwork delivered with goods

Simply peel off the endorsement, stick it to the prescription, and then submit it for payment.

Association of Pharmaceutical Specials Manufacturers. 2017. What are Specials?. [ONLINE] Available at: http://www.apsm-uk.com/what-are-specials.php. [Accessed 5 September 2017].