Offer Appliance Use Reviews (AURs) to patients as part of Stoma and Incontinence Services.
AURs can be carried out by a pharmacist or specialist nurse in the pharmacy or within the patient's home.
The aim is to improve the patient's knowledge and use of a specified appliance by establishing the way a patient is using an appliance and resolving poor or ineffective use.
Reimbursement
£27 if conducted within the pharmacy.
£54 if conducted in the patient's home.
Guidance
- AURs can be performed in relation to Part 9 A (qualifying items only), B and C prescription items.
- It must be done in a private consultation area, away from the general public, where the pharmacist and patient cannot be heard when talking at a normal volume.
- You will need to make a one off declaration via the NHS BSA website.
- You will need to notify your PCT that you intend to provide this service.
- Should you wish to cease providing this service you must give 3 months notice.
- The maximum number is 1 per 35 specified appliances dispensed each year.
View all requirements on the PSNC website
Support
We have partnership agreements with NWOS and Wardles - registered suppliers of incontinence, ostomy and wound care surgical appliances.

